Shipping
Hong Kong
Free shipping on all orders. All domestic orders are shipped with SF Express.
Japan and Korea
$20 USD shipping charge on orders below $200 USD.
Free shipping on orders over $200 USD.
All orders are shipped with Speedpost (~7 delivery days).
Rest of the world
$30 USD shipping charge on orders below $200 USD.
Free shipping on orders over $200 USD (~7 delivery days).
All orders are typically dispatched within 3 business days. You will receive a shipping confirmation email once your order has been dispatched.
TAXES AND DUTIES
All taxes and import duties are excluded from the final price. Your order may be subject to import duties and taxes upon delivery. Harmony Origin is not responsible for any charges incurred in the recipient's country from customs, duties, or taxes. Please contact your local customs office for more information.
Return
RETURNS AND EXCHANGES
Due to being a small business, all orders are non-refundable. Appreciate your understanding.
Harmony Origin does not accept returns or exchanges. Please ensure your order is correct before completing your purchase.
HOW TO CONTACT US
If you have any questions or concerns, please contact our customer service team at cs@harmony-origin.com.
This policy reflects the non-refundable nature of all orders for Harmony Origin as a small business, while keeping the shipping and customs details clear for customers.